Indicator #4: Assessment

Ongoing assessment is necessary to ensure that your web accessibility plan is working and on track. Processes must be in place to measure progress, constituent satisfaction, and outcomes. This information is then used to help determine the sustainability of the current efforts and make improvements to the overall program.

Assessment Review Teams might see evidence of assessment in a number of ways. Three Benchmarks illustrate the Assessment Necessary for Institution-Wide Web Accessibility. Under each benchmark are some examples of evidence that would support institutional claims of adherence to that particular benchmark - other evidence may also exist. Clicking in the (+) next to each example will open a list of questions that can be used to help determine the strength of the given evidence.

Benchmark A: Evaluation of Implementation Progress

It should be noted that not all examples below are required to point to evidence of this Benchmark. However, work across these examples show added efforts to evaluate implementation progress.

  • The collection and analysis of data or information of an institution's progress within the implementation process (+)

  • Formal reports on the progress of the intended implementation plan (+)

  • Informal summaries or communications on the progress of the implementation plan (+)

Benchmark B: Evaluation of Web Accessibility Outcomes

It should be noted that not all examples below are required to point to evidence of this Benchmark. However, work across these examples add strength to the evaluation.

  • The collection and analysis of institutional web accessibility data (+)

  • The development of institutional reports containing web accessibility data or summaries (+)

  • The creation of reports from external evaluations of web accessibility outcomes (+)

  • The collection and use of correspondence describing accessibility outcomes (+)

Benchmark C: Assessment Results Are Used To Improve Institutional Accessibility

It should be noted that not all examples below are required to point to evidence of this Benchmark. However, work across these examples show a greater commitment to sustained improvement.

  • The development and use of reports that reflect data-based recommendations for change (+)

  • Documentation that describes how data sources inform institutional efforts (+)