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NCDAE: The National Center on Disability and Access to Education

Example 1 – Promoting Your Web Accessibility Efforts as a Unified Whole

GOALS Benchmark D: Training and Technical Support

This benchmark specifically supports requirements or plans by:

Our work in this area can be used as supporting evidence for the following SACSCOC Comprehensive Standards:

3.7.3 The institution provides ongoing professional development of faculty as teachers, scholars, and practitioners. (Faculty development)

3.8.1 The institution provides facilities and learning/information resources that are appropriate to support its teaching, research, and service mission. (Learning/information resources)

3.8.3 The institution provides a sufficient number of qualified staff– with appropriate education or experiences in library and/or other learning/information resources– to accomplish the mission of the institution. (Qualified staff)

Additionally, our QEP focuses on Improving the Online Learning Environment for both Distance and On-Campus students. As part of the process, we are revamping our faculty training and professional development to include information on web accessibility for persons with disabilities.



Supporting Documentation

Additional Notes

Faculty Workshops These workshops are offered each semester and focus on developing online materials. We include training and materials on web accessibility during these workshops. A copy of the training materials are attached

The attendance lists for the last 4 workshops are attached

The announcement for the next workshop is available online at:
The workshops are gaining popularity and we are considering adding a more intensive summer workshop
Technical Support Personnel We have hired two new technology support people with accessibility experience who can support faculty and staff in their web accessibility efforts Resumes of these staff are attached Our new staff are starting to teach the existing personnel about accessibility so our pool of knowledge is growing
Our student Help Desk employees are required to attend the Faculty Workshops for online material development All new and existing Help Desk staff are required to attend the workshops so that they understand the issues and can assist faculties, staff, and students who call in with questions. A list of Help Desk employees and attendance status is attached  

Describe any evidence that is currently in development
We are in the process of creating an online resource with information on how to make webpages and other materials accessible.

*Note – there are templates specifically for developing an accessibility policy and an accessibility plan in the template document.